Cosmobet Casino Terms & Conditions
These Terms & Conditions set out the rules governing the use of Cosmobet Casino services. They form a binding agreement between you and Cosmobet Casino and describe the rights and responsibilities of both parties when you access or use our website and related services.
Please read these Terms carefully before registering an account, placing wagers, or using any gaming, payment or promotional features. If you do not agree with any part of these Terms, you should not use Cosmobet Casino.
Acceptance of Terms
By registering an account, accessing the site, or otherwise using Cosmobet Casino, you confirm that you accept and agree to be bound by these Terms. Acceptance includes any updates that we publish from time to time in accordance with the Amendments section below.
These Terms apply to all products and services offered through the Cosmobet Casino platform, including casino games, promotions and account management tools.
Eligibility
Use of Cosmobet Casino is limited to persons who are at least 18 years old and legally permitted to gamble in their jurisdiction. By creating an account you confirm that you meet these requirements.
We reserve the right to restrict access to the site in jurisdictions where participation would be unlawful or otherwise prohibited. If you are in doubt about your eligibility, you should seek independent advice before using our services.
Account Registration
To use Cosmobet Casino you must register and maintain an active account. During registration you must provide accurate, current and complete information.
- Account credentials must be kept secure and not shared with others.
- Each individual is permitted only one account unless otherwise authorised in writing by Cosmobet Casino.
- You are responsible for all activity that occurs under your account.
Verification
Verification of identity, age, address and payment information is required to comply with our internal policies and to protect users and the platform. You agree to provide documents and information upon our request.
- Verification may include copies of government-issued ID, proof of address and payment method verification.
- We may restrict account activity until verification is complete.
- Refusal or failure to provide satisfactory documentation may result in account suspension or closure and forfeiture of balances in accordance with these Terms.
Deposits
Deposits allow you to fund your Cosmobet Casino account to participate in games and promotions. You agree to use only payment methods that are valid and owned by you.
Funding methods and conditions
- Accepted payment options are listed on the site and may vary by jurisdiction.
- Deposit processing times depend on the chosen payment method.
- Minimum and maximum deposit limits may apply and are displayed at the point of deposit.
Cosmobet Casino may apply checks to detect irregular or suspicious funding activity. We reserve the right to refuse, reverse or delay deposits where necessary to comply with these Terms and our internal controls.
Withdrawals
Withdrawals are processed to the original payment source where feasible, and subject to verification and anti-money-laundering checks. Withdrawal requests are processed in accordance with our operational procedures.
- Processing times vary by payment method and may include internal review periods.
- Minimum and maximum withdrawal limits may apply.
- Withdrawals may be declined or delayed where required by law or where fraud or abuse is suspected.
Any fees charged by payment providers are the responsibility of the user unless otherwise stated. Cosmobet Casino does not guarantee instant withdrawal and will handle each request with reasonable care and promptness.
Bonuses
Promotional offers and bonuses are subject to specific terms that supplement these Terms. Each promotion will state eligibility, wagering requirements, time limits and other conditions.
- Bonuses cannot be transferred between accounts or exchanged for cash except in accordance with the applicable promotion terms.
- Wagering requirements and contribution rates may vary by game type.
- Abuse of bonus terms may result in forfeiture of bonus funds and winnings.
Cosmobet Casino reserves the right to withdraw or change bonus offers at any time where reasonably necessary, including in cases of suspected abuse or technical error.
Acceptable Use
When using Cosmobet Casino you must act lawfully and responsibly. You agree not to use the platform for any purpose that violates these Terms or applicable law.
- Keep account credentials secure and notify us promptly of any unauthorised use.
- Use the services only for legitimate gaming and entertainment purposes.
- Cooperate with any investigations or inquiries relating to account activity.
Prohibited Activities
The following activities are prohibited and may lead to immediate suspension or termination of your account:
- Collusion, cheating or exploitation of software bugs to gain unfair advantage.
- Using stolen or fraudulent payment methods.
- Operating multiple accounts to circumvent limits or bonus restrictions.
- Any attempt to launder funds or conceal the origin of funds.
We will take proportionate action, including reporting to relevant authorities, where criminal conduct is suspected.
Intellectual Property
All content, graphics, software and trademarks on the Cosmobet Casino platform are the property of Cosmobet Casino or its licensors. Your use of the platform does not grant any ownership rights in the intellectual property.
Unauthorised use, reproduction or distribution of site content is prohibited and may result in legal action.
Limitation of Liability
To the fullest extent permitted by applicable law, Cosmobet Casino provides services "as is" and disclaims warranties and conditions except as expressly stated. We are not liable for indirect, incidental or consequential losses.
Our maximum aggregate liability to you for direct losses arising from our breach of these Terms will be limited to the greater of the balance in your account at the time of the loss and the most recent deposit you made in the preceding 30 days, unless otherwise required by law.
Account Suspension
Cosmobet Casino may suspend or close accounts where required to protect customers, prevent fraud or to comply with legal obligations. Suspension may be temporary while an investigation takes place.
- During suspension you may be prevented from placing wagers, making deposits or initiating withdrawals.
- We will notify you where appropriate and provide reasons for suspension, except where disclosure would hinder an investigation or be unlawful.
Privacy
We process personal information in accordance with our privacy practices. Personal data will be used for account administration, verification, payment processing and fraud prevention.
Information may be shared with service providers and law enforcement where necessary to provide services or comply with legal obligations. Detailed privacy information is available on our website.
Responsible Gambling
Cosmobet Casino promotes responsible gambling. We provide tools and resources to help you control your activity, including self-exclusion, deposit limits and time-out options.
- If you feel that gambling is affecting you negatively, you should use available controls or seek professional support.
- We may impose restrictions where we believe behaviour indicates a problem, in order to protect you and others.
Amendments
We may amend these Terms from time to time. Material changes will be communicated through the site or by email where possible, and will take effect as stated in the notice.
Continued use of Cosmobet Casino after amendments means you accept the updated Terms. If you do not agree with changes, you should stop using the service and close your account in accordance with account closure procedures.
Contact Information
For questions or concerns related to these Terms, account issues or complaints, please contact our support team at [email protected]. We aim to respond to enquiries promptly and to resolve disputes fairly.
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